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I am not a Johnson employee, we do not have any further details that i could send you
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sounds like the lower board is the issue, it has a short in it when connected to drive motor.
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Desired Results: The motor should read approximately 1.0-1.5 ohms. any more then that is a bad motor.
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most rollers are not made to be opened... we have seen success with liberal use of lube on the caps before removing! be gentle and baby them... also be careful of the nylon housing inside... when you go to put it back in - use a rubber mallet and …
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GM! if you have your complete model number we can pull up the specs...
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https://www.dropbox.com/s/z1rg4d0s4bteu0n/PFTL13011.0-321190 manual.pdf?dl=0https://www.dropbox.com/s/z1rg4d0s4bteu0n/PFTL13011.0-321190 manual.pdf?dl=0
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https://www.dropbox.com/s/sf6xhk1tlqgk8fp/PFTL13011.0ed (2).pdf?dl=0
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GM! 1st Few things to look at when you’re running belt stops. When the running belt stops does the Drive Motor also stop? If yes then it could be a weak Drive Motor or bad Motor Controller. 2nd When the running belt stops does the Drive Moto…
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hey! Regular maintenance is key to keeping your treadmill happy for a long time! 1st Few things to look at when you’re running belt stops. When the running belt stops does the Drive Motor also stop? If yes then it could be a weak Drive Motor or bad…
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wow on 20 years! definitely want to save! let's start out with the easy stuff first: https://www.treadmilldoctor.com/treadmill-belt-and-deck-inspection
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here are the best 2 videos on adjusting tension! https://www.treadmilldoctor.com/walking-belt-adjustment
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GM! First just try lube as that is the least expensive fix. Our lube is formulated to repel dirt and is the best. https://www.treadmilldoctor.com/world-famous-lube
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Gm - are you able to disconnect the motor belt and run the treadmill to just listen and see if it is the motor?
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Glad to hear you are up and running! Maintenance free does not necessarily mean maintenance free nowadays - sweet on the 15 years! Great job!
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GM - you need both model and serial number for any inquiries to Technogym about their products! These numbers should be located on a sticker down on the frame close to the floor.
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You may have to reinstall the software by purchasing a CNSL REPROG THUMB DRIVE and they are $96.55. To order please call me 888-362-1105 then enter Ext 331 and ask for Jim.
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yes it is worth it - did you check the power source or outlet?
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Hey! Sorry to hear your issues! doe the belt move when you start it without anyone on it?
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https://www.treadmilldoctor.com/motor-testing here you go!
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GM! Check for grooves or pits in the wood from the walking belt... I am attaching a picture of a worn deck - see if your deck looks like this! https://www.dropbox.com/s/hgu6u1a6bqmvaq4/worn walking belt & deck.pdf?dl=0 If it is worn you can …
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GM! not going to string you along - there really is no such thing as "maintenance Free" - actually not taking proper care of your belt causes electrical issues... we suggest our lube as it actually repels dirt... here is a link: https://www.tre…
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Sounds like the motor, but you can always remove drive belt and see if motor still makes that noise.
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I read your manual and you are correct - nothing at all to help in a move ha! You sound like you have this under control! Once you plug it back up and it runs the diagnostics let us know if you have any issues! Be safe!
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Hello and GM! What is your exact model number?
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GM! if you have measured your doorways and the treadmill will fit through them without disassembly and the treadmill does not fold or have wheels on the bottom then moving with a dolly slowly should be fine! wires being either crimped or broken is…
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GM! Happy Friday! Were you able to re-calibrate after your testing? https://www.treadmilldoctor.com/calibrating-the-treadmill-keys-kf
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Yay for the win! Glad to hear everything worked out!
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Sounds like a short circuit console issue, can you unplug the ribbon cable that goes from buttons to main console and clean the ends real good then plug back in and see if that helps? If that does not help - make sure there is no crimping in the wi…
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GM! If you have your complete model number we can look and find you a replacement key - those should never be rusty. The model number its located on a sticker down on the frame close to the floor when you fold unit up. Also you can look under the …