KevinC
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- KevinC
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Give me a call @ 888-362-1105 x 330
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If the belt is moving to the right, tighten the right side a little. if it's moving to the left, tighten the left side. you should be able to lift the belt between 2-3 inches along the edges half way between the front and rear roller.
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They are both decent machines but I think you'll find Sole Customer Service more responsive if they are needed.
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Err Code 01 through 18 - (Button Error) Indicates the keyboard membrane has a stuck key. Do not hold down any key for more than 5 seconds or this error will appear. 1. Insert the magnetic key back into the control panel and do not touch any keys, if…
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check the connections between the lower board and the console.
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where did you get the controller?
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The only thing available for this one is the replacement console.
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do you have the serial number available?
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This is a software issue. If you can get me the specific model number of the machine I'll check to see if there is a way to reinstall the software.
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This is most likely a failed motor controller. try checking the voltage going up to the console/display
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That is a friction issue between the belt and deck. Try using more lubricant
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https://www.treadmilldoctor.com/premium-lube-10-1-oz. here is a code you can use on the checkout page for a discount (5offkevin)
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yes, it will work.
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that sounds like it could be a motor controller failure. However, I have seen the consoles on the X9i fail from time to time too. Check to see if you're getting voltage going up to the console. (8-12VDC between the red and black wires in the 8 pin w…
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no, it's not. the console/display is different than the controller.
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This is most likely a console problem. replacing the console is what's needed.
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it is possible. It could also be a console issue. Do the buttons beep when pressed? They do on most machines.
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yes, I would say soon. keep it lubricated and Here is a code you can use on the checkout page for a 5% discount (5offkevin)
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yes
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I don't think its a calibration issue
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This sounds as if its a controller. once I replaced the controller I would do an amp draw test just to verify the condition of the belt. https://www.treadmilldoctor.com/dc-amp-draw Here is a code you can use on the checkout page for a 5% discount (5…
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yes, you remove the existing transformer. and just plug and play. some will require a calibration but that's an easy process
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Use this link; https://www.treadmilldoctor.com/mc-2100-motor-control-board-with-transformer we have these. Here is a code you can use on the checkout page for a 5% discount (5offkevin)
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can you get me the serial number of the treadmill?
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This is a motor controller failure. Test the motor to be sure. https://www.treadmilldoctor.com/motor-testing Here is a code you can use on the checkout page for a 5% discount (5offkevin)
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Check the voltage in the main harness. you're looking for 8-12VDC between the red and black wires in the harness.
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ok, let me know
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Try doing an amp draw test. https://www.treadmilldoctor.com/dc-amp-draw
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sounds as if the belt getting thin and ready to fold over on itself
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what I would do is verify the wire harness. make sure none of the wires got pinched or damaged. Also check the connectors.