Life Fitness X9i Resistance Issues

MODEL: Life Fitness X9i (plug-in)

YEAR PURCHASED: 2004 (new)

WORKOUT ROUTINE: Manual Setting, level 14/10 minutes, then level 13/10 minutes, then level 12/15 minutes. Total 35 minutes in the manual mode, three to four times per week.

PROBLEM: The machine randomly increases resistance, normally towards the end of the workout at level 12. The is no indication of level change on the display. The increase feels like two or three levels of resistance. As a workaround, I decrease the levels until the resistance feels like the displayed level. The problem has been occurring regularly for about two weeks.

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