Nordic Track Eliptical stuck on device option screen ... Model 14.9 (23944.2)

Everytime I boot up machine, it stops on Device Options Screen- I can change sound on/off or shut off machine... Whatever I do including just unplugging it goes back to this screen. It looks like IFIT is loading in background; however, this is only screen I can get to. I don't see a place to add a photo but will if I am able to... https://photos.app.goo.gl/G6aqz6hmUSLKqf1u6 Photo of device option screen that always comes up
admin: if any of this is inappropriate, please remove. think i read the rules correctly

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