Nordictrack E 5.7 Elliptical wont change resistance?

My wife and I recently bought a used Nordictrack E 5.7 elliptical. The resistance was working when we tested it at the persons house, but I believe something happened when we were moving it and now the resistance wont change.

I took it apart because I thought it was the resistance motor. However, the resistance motor is moving, and seems to be working fine?

I am not sure if the motor is not moving enough though, I took a video, does it appear to be moving as intended?

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