ProForm Elliptical Support Forums?

JerryLJerryL
in Elliptical Problems
Does anyone know of any specific ProForm Elliptical support forums?

We just got a Carbon E7 and the resistance seems very hard on the lowest setting.

With it unpowered, it is easy to start, then after a minute or two gets much harder.

There is a vertical calibration in the manual and control panel, but nothing about calibrating the resistance.

Any help would be greatly appreciated.

Jerry

Comments

  • admin-itadmin-it
    I heard that Treadmill Dr had a pretty good forum lol :smiley:

    What is your model and serial number?
  • JerryLJerryL
    Sorry, I am really grasping at straws here. ProForm is not answering support questions.

    Carbon E7, Model number: PFEL59920.0. Serial number: NN520G0001522

    Thank you!

    Jerry
  • admin-itadmin-it
    I apologize for my levity! Here is what I found in your service manual pg 22...

    To change the resistance of the pedals...:

    Touch Manual Start and begin pedaling.

    You can change the resistance of the pedals by
    pressing one of the numbered Resistance buttons
    or by pressing the Resistance increase and
    decrease buttons.

    Note: After you press a button, it will take a
    moment for the pedals to reach the selected
    resistance level or for the ramp to reach the
    selected incline level.

    So it looks like you have to manually increase and decrease the resistance of the pedals!

    Let me know if this does not work and we will continue forward in this quest for knowledge!
  • JerryLJerryL
    edited September 2020
    Ha, no problem for the levity, we certainly can use some more here which I will attempt at the end.

    And ha! Did I mention I did read the manual? I think I did. :-)

    The question is why, with no power at all, not even plugged in, does the resistance change after a minute or two?

    The other question I asked tech support at ProForm, which also was totally ignored, was:

    Is the resistance with no power on supposed to be the same as the lowest powered resistance level.

    But, I'm going to make a funny guess that you don't know the answer to that either.

    :-)

    Anyway, I really do appreciate you trying to help. Thank you.

    Jerry
  • admin-itadmin-it
    when there is no power unit should have very little to no resistance

    The lower board may still have a charge in the capacitors which can cause motor to move a little at times, but not much.
  • pspillerspspillers
    I have the same problem so I’m wondering if you found a solution??
  • admin-itadmin-it
    A lot of machines keep the resistance point of the last workout when next starting up without power... do you end your workouts at high resistance levels?
  • fitnessdearfitnessdear
    The ProForm Elliptical Support Forums are a great resource to find answers to questions and share tips and tricks related to setting up, using, and troubleshooting ProForm Elliptical machines. They can also provide a platform for owners of the equipment to get help from each other regarding any repairs or maintenance that needs to be done.

    If you're interested - Can You Use ProForm Elliptical Without iFit?

  • mommaluxmommalux
    ProForm Endurance 520E - Pedal arm screw keeps coming loose and it has been fine for over 2 years. I tighten and after 10 minutes, it's loose again. Anyone have help?
  • KevinCKevinC
    Try using a little loctite on the threads.
  • mommaluxmommalux
    Thank you! Any specific type of Loctite?
  • KevinCKevinC
    There is a red and blue.. use the blue in case you need to remove it in the future. Also, if that doesn't work, call me @ 888-362-1105 x 330
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