Precor C954i speed won't increase

My Precor C954i treadmill, Serial # ADEYH31060013, 120V, starts at 1.0 mph but I can't increase the speed. I can decrease it as well as incline up and down which makes it pretty obvious the problem is the speed increase button isn’t working. What part do I need to order so I can get this fixed? Or any other suggestions? Thanks!

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