NordicTrack X22i

Hi

I recently purchased an X22i but am having problems with the belt being inconsistent at above 30% incline. It sort of slows down every 3rd step or so and then speeds up causing you to fall forwards.
Anyone else experiencing something similar? It basically means I can’t really use the machine safely on an incline greater than 30%.

Would love to hear whether this is an issue for anyone else. Customer service tell me this is normal but I find it hard to believe.

Chris

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