Sunny Health & Fitness Treadmill (SF-T4400) turns on but does not run

Hi, so I have this small Sunny Health treadmill that suddenly stops as I was walking on it. The panel is still on and everything to indicate that it is running, but the motor will not spin. I tried turning it off and on, press the surge reset button to no avails. When I plug in the key and start the machine all I hear is a click and the motor will just lie there silently. I can see the light on the control board lights up. The control panel works. Everything is functional except the motor will not spin. I think it may be the control board but I don't know how to rule it out step by step and if it is whether i can find another board to replace it, or if it is worth it to fix at all. I have limited electrical knowledge so please bear with me. Many thanks!

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Comments

  • I would test your motor first with a 12v or 18v battery to see if motor is good.

    www.treadmilldoctor.com/motor-testing
  • thank you very much. I will do it this weekend. In the mean time, assuming that one of the parts need to be replaced, how do I find out what are the part numbers (I'm assuming it's either the control board or the motor). I no longer have the manual with me. Many thanks.
  • Sunny Health Fitness
    Toll Free: (877) 90SUNNY (877-907-8669)
    218 Turnbull Canyon Road
    City of Industry, California 91745
    United States
    T: (626) 968-1000 Mon-Fri 9:00 a.m. to 5:00 p.m (PST)
    F: (626) 968-1007 Mon-Fri (PST)
  • thanks. they told me the prices but would not give me the part numbers. They know I want to shop around to see if I can get the parts cheaper elsewhere. Is there a way to get the part numbers from looking at the parts themselves? Thanks
  • No, That's the only place you can buy the parts no one else sells those parts.
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