cybex 770t "are you there"

Hello so i bought 2 treadmills 770t e3 cybex
my problem after they start like 1-2 minutes it keep give massage "are you there " touch the screen if you are
and if you dont in stop the treadmill in 10 seconds .
i read in google it something called "Safety Sentry"
i cant find way to stop these future it should active if waight of the person under 45 killo but im 90 killo.
both treadmills is new and not used so i cant understand how both will have same problem.
any one have these before ?


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