Proform 5000 Console Buttons not working

edited March 2023 in Treadmill Problems
Any assistance anyone can provide would be greatly appreciated.

Two days ago nearly all of our console buttons stopped working. The 2% incline and the 4mph buttoms work but thats it. The touchscreen display still works just fine but we cant really use the treadmill since the console buttons are the only way to set the speed and incline.

I have taken the console off and the capacitor on the motherboard is fine. There are no detached cables and everything is clean in there.

Any assistance anyone can provide would be immensely appreciated. Here is a link to a video of the problem if that helps at all.

Thank you!

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