Precor 932i Speed stuck at 1.0!

Hello! My precor 932 treadmill speed is stuck at 1.0 mph, so I guess the speed increase button is not working. I have tried all the YouTube fixes, internet suggestions, etc., with not luck, so I guess I need to order a part to fix the problem??? Any suggestions would be greatly appreciated because I miss my treadmill tremendously...I have had melanoma and prefer NOT to run outside. THANKS, ALL!

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