Ironman Legacy Walking Belt

I just received a new walking belt from The Treadmill Doctor for my Ironman treadmill, and I can't get the bottom cover off the unit. The owners manual calls it the "bottom sheet", and it is part number 27.The bolts holding the walk board are under this "sheet", and cannot be accessed without removing it. I am trying to post a pic of the part, but I can't seem to do that. When I called your Tech support #, the guy I talked to was not familiar with this "sheet". How do I post a pic?
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